1. Information we collect

• Information you provide: name, phone number, email, address, ID/KYC details (as required for booking/registration), and communications.
• Transaction information: booking details, plot selection, payment reference numbers, receipts, and related records.
• Site usage data: pages visited, device/browser information, IP address, approximate location, and cookies.

2. How we use your information

• To respond to enquiries and provide quotations, brochures, and callbacks.
• To process bookings, payments, documentation, and customer support.
• To comply with legal obligations (KYC, taxation, regulatory requirements) and to prevent fraud.
• To improve the Site, understand user needs, and maintain security.
• To send service messages (e.g., booking updates) and, if permitted, promotional communications.

3. Cookies and similar technologies

Cookies help us remember preferences and understand Site performance. You can control cookies via your browser settings; some Site features may not work properly if cookies are disabled.

4. Sharing of information

We may share personal information only as needed for legitimate business and legal purposes, including:

• Service providers: payment gateways, SMS/email providers, CRM tools, hosting providers, and analytics services.
• Legal and compliance: government authorities, regulators, or law enforcement when required by law or to protect rights.
• Business transfers: in case of merger, acquisition, or asset sale, subject to applicable law.

We do not sell your personal information.

5. Data retention

We retain personal information as long as needed for the purposes described above, including legal, accounting, and compliance requirements. Some records (e.g., payment and registration documentation) may be retained for longer periods as required by law.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

7. Your choices and rights

• You may request access, correction, or update of your personal information.
• You may opt out of promotional messages; service-related messages may still be sent.
• You may request deletion of certain data where legally permissible (some records must be retained for compliance).

8. Children’s privacy

Our Services are not directed to children under 18, and we do not knowingly collect their personal information.

9. Third-party links

The Site may link to third-party websites. Their privacy practices are governed by their own policies.

10. Changes to this Privacy Policy

We may update this policy from time to time and will post the updated version on the Site with a revised effective date.